If you are using Gmail, kindly copy and paste this query exactly into your Gmail search:
in:anywhere "Update your payment method for Better Body Co."
We have observed that Gmail hides spam & trash emails from your Gmail search by default. You have to specially use the query in:anywhere to see results from folders like spam and trash.
If you are using other email providers, please manually check your spam/junk folder by opening the folder and scrolling through (avoid using just the search bar).
- If this does not work, you may need to contact your email support to enquire about an email with the subject line Update your payment method for Better Body Co.
- To prevent recurrences, we recommend adding betterbody.co to your whitelist and your contacts.
- If you managed to receive the email and went to payment update page, but saw an error message when updating your payment method, kindly check this article.