I did not receive my referral reward? My referral did not receive her referral discount as well.

Firstly, thank you for referring your friend/relative to Better Body Co.!

We currently use a third-party app to track and imburse referral rewards. In order for it to work, its referral process has to be followed:

1. When your friend first visits your referral link, he/she will be asked to key in his/her email address. Your referral must key it in here:
   

2.  He/She will then receive an email with his/her special discount code.

3. When your friend revisits our store and proceeds to purchase, he/she has to enter the same email address at checkout while using his/her discouont code.

We recommend informing your referral to follow the above steps to ensure the app rewards both of you.

If your referral already completed his/her purchase, and you couldn't receive your reward, please contact us with your referral details, so we can trace and reimburse you. Thank you!