Our Provitalize capsules are using delayed-release capsules, which are designed to protect its probiotics strains from the stomach acid until the probiotics reach and get absorbed in the small intestine.
Thus tap water or its chlorine l wouldn't have that huge an impact on the probiotic strains because of this capsule's protection.
Assuming you're living in an area where the tap water is certified safe to drink, we think it's okay to continue consuming Provitalize with tap water.
If you are on medication, in pregnancy, or suffer from any medical conditions, please inform your doctor your interest in taking any of our supplements (eg. Provitalize, inergyPLUS, Radiancy).