If you do not see your country listed, or encountered an error message saying items "can't be shipped to your address" like below:
It is likely that your delivery address is in an unsupported country.
Countries that are currently unsupported:
- Afghanistan
- Ascension Island
- Brazil
- Cameroon
- Chile
- Costa Rica
- Croatia
- Fiji
- Greece
- Jamaica
- Kosovo
- Macao SAR
- Mauritius
- Mexico
- New Zealand (only Chatham Islands)
- Panama
- Papua New Guinea
- Peru
- South Africa
- Spain (only Las Palmas and Santa Cruz de Tenerife)
- Sweden
- Thailand
- Tristan da Cunha
- Turkey
- Ukraine
- Venezuela
- Egypt
Countries that prohibit one or more of the products in your cart
Due to its effectiveness, some countries classify melatonin as a prescription medicine that requires a doctor's prescription for sale. As our product inergySLEEP contains melatonin, we are thus unable to sell inergySLEEP, or its related bundles, to the following countries:
- Åland Islands
- Albania
- Andorra
- Armenia
- Australia
- Austria
- Belarus
- Belgium
- Bosnia & Herzegovina
- Bouvet Island
- Brazil
- Bulgaria
- Croatia
- Cyprus
- Czechia
- Denmark
- Estonia
- Faroe Islands
- Finland
- France
- Georgia
- Germany
- Gibraltar
- Greece
- Greenland
- Guadeloupe
- Guernsey
- Hungary
- Iceland
- Ireland
- Isle of Man
- Israel
- Italy
- Japan
- Jersey
- Kosovo
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Mayotte
- Moldova
- Monaco
- Montenegro
- Netherlands
- New Zealand
- North Korea
- North Macedonia
- Norway
- Poland
- Portugal
- Romania
- Réunion
- San Marino
- Serbia
- Slovakia
- Slovenia
- South Korea
- Spain
- Svalbard & Jan Mayen
- Sweden
- Switzerland
- Turkey
- Ukraine
- United Kingdom
- Vatican City
(List will be updated based on current laws; it may not be exhaustive.)
- Simply remove the affected products from your cart and you should be able to check out
If you are certain that your shipping address is in a supported country, and your products are not prohibited, kindly refer to this article on how to overcome this glitch.
Comments
1 comment
Have you received my order to Australia ? Also please deliver to flora Tce , north beach . Please advise thanks Jane
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