Why can't I purchase certain products? It says items "can't be shipped to your address." – Better Body Co.

If you do not see your country listed, or encountered an error message saying items "can't be shipped to your address" like below:

It is likely that your delivery address is in an unsupported country.

Countries that are currently unsupported:

Afghanistan
Ascension Island
Brazil
Cameroon
Chile
Costa Rica
Croatia
Fiji
Greece
Jamaica
Kosovo
Macao SAR
Mauritius
Mexico
New Zealand (only Chatham Islands)
Panama
Papua New Guinea
Peru
South Africa
Spain (only Las Palmas and Santa Cruz de Tenerife)
Sweden
Thailand
Tristan da Cunha
Turkey
Ukraine
Venezuela
Egypt

Countries that prohibit one or more of the products in your cart

Due to its effectiveness, some countries classify melatonin as a prescription medicine that requires a doctor's prescription for sale. As our product inergySLEEP contains melatonin, we are thus unable to sell inergySLEEP, or its related bundles, to the following countries:

Åland Islands
Albania
Andorra
Armenia
Australia
Austria
Belarus
Belgium
Bosnia & Herzegovina
Bouvet Island
Brazil
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
Faroe Islands
Finland
France
Georgia
Germany
Gibraltar
Greece
Greenland
Guadeloupe
Guernsey
Hungary
Iceland
Ireland
Isle of Man
Israel
Italy
Japan
Jersey
Kosovo
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Mayotte
Moldova
Monaco
Montenegro
Netherlands
New Zealand
North Korea
North Macedonia
Norway
Poland
Portugal
Romania
Réunion
San Marino
Serbia
Slovakia
Slovenia
South Korea
Spain
Svalbard & Jan Mayen
Sweden
Switzerland
Turkey
Ukraine
United Kingdom
Vatican City

(List will be updated based on current laws; it may not be exhaustive.)
- Simply remove the affected products from your cart and you should be able to check out

If you are certain that your shipping address is in a supported country, and your products are not prohibited, kindly refer to this article on how to overcome this glitch.

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