You can cancel your order through Self-service within 12 hours before it’s fulfilled.
If your order was already shipped and you wish to cancel, you may refer to this article: How can I Cancel/Return my order after shipping?
To check if your order has been fulfilled or not yet, follow the below instructions:
- Click on the Visit your order status page
- login with your email address and order #
- Cancel your order from there, as highlighted in the photo