How can I cancel my order?

You can cancel your order through Self-service within 12 hours before it’s fulfilled.

If your order was already shipped and you wish to cancel, you may refer to this article: How can I Cancel/Return my order after shipping?

To check if your order has been fulfilled or not yet, follow the below instructions: 

1. Click on the Visit your order status page
2. login with your email address and order #
3. Cancel your order from there, as highlighted in the photo 
   
   

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