There are a few ways that you can help us ensure that your products are delivered smoothly. Most importantly, we would require a complete and accurate address that includes your:
- Block/House number/Apartment number
- Unit Floor number
- Postal code
Before checking out, you can verify your address in the order details to ensure that the shipping address is accurate. You could also check if your address was entered correctly in the confirmation email that is sent after your order is placed.
If you do realize that there are errors in the address entered, feel free to reach out to our Customer Service team by submitting a request form and a representative will assist you shortly.