Placing Orders
- I'm getting an error saying my "order can't be shipped to the address" at checkout, even though my country is supported.
- I can't receive my payment update link email?
- I can't update my Autoship payment details.
- Do you ship orders to the UK? If so, how will orders to the UK be shipped?
- My coupon code is giving me an error message.
- I'm facing a technical issue on the website.
Post-Purchase
- I did not receive my referral reward? My referral did not receive her referral discount as well.
- I saw an additional charge in my bank/card statement?
- What are our Customer Support Operating hours?
- How long will it take to receive my refund?
- How are deliveries affected by COVID-19?
- How can I receive my order smoothly with no issues?