Placing Orders
- I can't update my Autoship payment details.
- Do you ship orders to the UK? If so, how will orders to the UK be shipped?
- My coupon code is giving me an error message.
- I'm facing a technical issue on the website.
- How can I find out more about my delivery status?
- “Oops, I accidentally added extra products I didn’t want! How can I edit my order?”
Post-Purchase
- I saw an additional charge in my bank/card statement?
- What are our Customer Support Operating hours?
- How long will it take to receive my refund?
- How are deliveries affected by COVID-19?
- How can I receive my order smoothly with no issues?
- Will I bear the shipping cost when sending it back?