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  2. Order Enquiry

Order Enquiry

Placing Orders & Post-Purchase

Placing Orders

  • I can't update my Autoship payment details.
  • Do you ship orders to the UK? If so, how will orders to the UK be shipped?
  • My coupon code is giving me an error message.
  • I'm facing a technical issue on the website.
  • How can I find out more about my delivery status?
  • “Oops, I accidentally added extra products I didn’t want! How can I edit my order?”
See all 33 articles

Post-Purchase

  • I saw an additional charge in my bank/card statement?
  • What are our Customer Support Operating hours?
  • How long will it take to receive my refund?
  • How are deliveries affected by COVID-19?
  • How can I receive my order smoothly with no issues?
  • Will I bear the shipping cost when sending it back?
See all 15 articles
Better Body Co.