Placing Orders
- I'm getting an error saying my "order can't be shipped to the address" at checkout, even though my country is supported.
- I can't receive my payment update link email?
- I can't update my Autoship payment details.
- Do you ship orders to the UK? If so, how will orders to the UK be shipped?
- My coupon code is giving me an error message.
- I'm facing a technical issue on the website.
- How can I find out more about my delivery status?
- “Oops, I accidentally added extra products I didn’t want! How can I edit my order?”
- How long does it take for an order to be delivered?
- Which third party payment platform does Better Body Co. partners with?
- Can I buy inergySLEEP if I’m not living in the US or Canada?
- What are our Customer Support Operating hours?
- How are deliveries affected by COVID-19?
- Can I find your products in any retail stores or pharmacies?
- Did I just buy a fake Provitalize?
- How can I purchase all your products together? (ie. Provitalize, Previtalize, Inergysleep, inergyPLUS,Radiancy, Biofence))
- What payment methods do you accept?
- How do I purchase your products?
- What currency are your prices in?
- I’ve been trying to order using my credit card or Paypal but it’s not going through?
- What is Autoship? How do I get on an Autoship?
- Are there any recurring / rebilling / subscription charges?
- Do you have a referral program?
- Why can't I purchase certain products? It says items "can't be shipped to your address."
- How secure is your site? I want my details to be protected.
- Can I purchase over the phone?
- How do I manage my autoship subscription?
- Is there a promo / discount / coupon code?
- Do you have a money-back guarantee?
- On the PayPal window, I saw a message saying this is an automatic payment. I do not want to be put on a recurring subscription.